Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: November 13, 2024

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name and email address (when downloading our checklist)
  • Professional role or capacity
  • Communication preferences
  • Any information you provide when contacting us

Usage Information

We automatically collect certain information about your interaction with our website:

  • Checklist progress and completion data (stored locally on your device)
  • Pages visited and time spent on our site
  • Browser type, operating system, and device information
  • IP address and general location information
  • Referral sources and search terms

2. How We Use Your Information

We use the information we collect to:

  • Provide you with our NYC lease compliance checklist and related resources
  • Send you the requested PDF documents
  • Respond to your inquiries and provide customer support
  • Send occasional updates about NYC housing law changes (if consented)
  • Improve our website and services
  • Analyze usage patterns to better serve our users
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted third-party services that help us operate our website (e.g., email delivery, analytics)
  • Legal requirements: When required by law, court order, or legal process
  • Safety and security: To protect the rights, property, or safety of our users or others

4. Third-Party Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Email Services

We use email services to send you requested documents and communications. These services are bound by their own privacy policies and security measures.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Checklist progress data is stored locally on your device and can be cleared by you at any time.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Local Storage

We use local storage and cookies to enhance your experience:

  • Functional: To save your checklist progress and preferences
  • Analytics: To understand website usage patterns
  • Performance: To improve website loading and functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Business Name: NYC COURT PREP

Website:https://nyc-housing-court-document-prep.com